Cancellation and refunds

Last updated 5 November 2026

In short: you can cancel any time, your plan keeps working until the end of the month you have paid for, and if we fail to deliver something you paid for, we refund it in full.

Cancelling a plan

• Paid plans renew every month. You can cancel any time by writing to us at support@taralok.com; once payments open, you can also cancel from the Me page.
• After you cancel, your plan and its credits keep working until the end of the month you have already paid for. You are not charged again.
• Your account, your charts and the free plan stay available after a paid plan ends.

Refunds

• Payments for a month that has started, and unused credits, are not refunded, because the plan and credits are available to you straight away.
• If a reading or answer you used credits for failed to arrive, or a technical fault on our side stopped you using what you paid for, we return the credits it used or refund their value, whichever you prefer; if a fault on our side stopped you using the plan at all, we refund the month in full.
• If you were charged twice, or charged after cancelling, we refund the extra payment in full.
• To ask for a refund, write to support@taralok.com with your account email and the payment reference: within 7 days of a reading that failed, and at any time for a duplicate charge or a charge after cancelling.
• Approved refunds go back to the original payment method within 5 to 7 working days. Your bank may take a little longer to show it.

Who you are dealing with

TaraLok is run by Orrizon Ventures, A-704, Floor 7, Block 2, Kendriya Vihar Road, Jagatpura, Jaipur, Rajasthan 302017, India. GSTIN 08ASOPR1752L2Z2. See also our terms of use.