Delivery policy
Last updated 5 November 2026
TaraLok is a digital service. Nothing is shipped: everything is delivered online, in your account, straight away.
- Plans and credits are added to your account as soon as the payment succeeds, usually within a minute. You can see them on the Me page.
- Charts, horoscopes and the tools on Home are worked out and shown on screen within a few seconds.
- Readings and answers from Dhruv, our AI guide, appear on screen, usually within a minute.
- A payment confirmation appears on screen straight away. For a GST invoice, write to us and we will email it.
- If something you paid for doesn't arrive within 24 hours, write to support@taralok.com and we will deliver it or refund it, as set out in our cancellation and refund policy.
TaraLok is run by Orrizon Ventures, A-704, Floor 7, Block 2, Kendriya Vihar Road, Jagatpura, Jaipur, Rajasthan 302017, India. GSTIN 08ASOPR1752L2Z2.